Shipping policy
Shipping policy
Once payment is complete and received, Orders are processed and produced. Please allow 1-2 days production time. This is an estimate and will largely depend on already produced stock and the volume of products to be produced in your order. Rest assured we will be working to fulfill your order as quickly as possible without comprimising quality. Orders are then usually dispatched within 1 Business Day Mon-Friday (excluding public holidays and natural disasters) You will receive further shipping and tracking updates via email. Express Orders are prioritised,and is the fastest shipping option, but it is not overnight delivery. Please be advised, that currently, Aus Post cannot guarantee Next Day Delivery until further notice. Please visit AusPost website for updated Express time frames and locations. During our peak Holiday Season,Live events and Sale Events orders may have extended delivery times of up to 4 business days. Please leave yourself enough time for desired delivery dates to avoid disappointment if delivery is delayed.
Orders placed Friday after 6pm,Saturday,Sunday or on a Public Holiday will be processed and produced but can't be dispatched until next eligable business day. *Please Note, we have No Control over Estimated Shipping Time Frames, Delayed Dispatches or Delayed Deliveries*
Domestic Shipping Rates and Estimates.
We Ship Australia Wide. Your shipping address will determine calculated estimated shipping time frames,rates and deliveries. Shipping charges for your order will be calculated and displayed at checkout. Because of this, we can offer you the option of standard or Express Shipping at more economical rate. Please note that until further notice, in some instances, some Australian Addressess may not have the option of Express Post at time of checking out. This is because delivery estimates cannot fall into the Express time frame. In this instance you will still be offered Standard Shipping. Estimated Time Frames are calculated by Shipping Carrier at Checkout in real time. These are estimated, not guarentees. Where rates are not available from Aus Post (Australia), backup rates apply. Where Free Shipping is available, you will not be charged for Shipping at checkout. We use Aus Post and couriers contracted to Aus Post for your delivery within Australia. Please be mindful that your order may be delivered in separate frequencies or separate packages and deliveries. This may be because of where the item is located and which product is located closest to you. In this case, you will receive separate tracking notifications and shipments. It is also due to different suppliers we use to help keep the orders flowing smoothly when we are inundated or we encounter a stock issue. You will receive your order in seperate tracking notifications and shipments. We have no control over Estimated Shipping Time Frames,Delayed Dispatches or Delayed Deliveries. We Produce, the carrier pickup and dispatch.
Local delivery.
We Do Not Offer Delivery in person.
In-store pickup
We Do Not Offer In-Store Pick Up.
International Shipping
We offer international shipping to the following countries:
At this time, we do not ship to
International shipping rates:
Shipping charges for your order will be calculated and displayed at checkout. Because of this, we can offer you the option of standard or express shipping! Where Free Shipping exists for certain products, you will not be charged for Shipping at checkout. Our suppliers are located in 32 different countries, giving faster, more economical shipping cost. Please be mindful that your order may be delivered in separate frequencies or separate packages and deliveries. This may be because of where the item is located and which product is located closest to you. In this case, you will receive separate tracking. We use the following companies for your delivery.
Asendia
Austrian Post
Belgian Post
Blue Dart
Bring
Chilexpress
Colissimo
Correios Brazil
Correos
DAO
DHL
DHL Express
FedEx
Major Express
PSP Pallet
Parcel Force
PostNL
Posten DK
Posten SE
Purolator
Royal Mail
SF Express
Ship&Co
Singapore Post
Swiss Post
UPS
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*Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Farm Afternoons is not responsible for these charges if they are applied and are your responsibility as the customer.*
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 business days of receiving your shipping confirmation email, please contact us at farmafternoonscontact@gmail.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Shipping to P.O Boxes and parel lockers are accepted in Australia.Your shipping address will determine calculated estimated shipping time frames,rates and deliveries.
If you have any further questions, please don't hesitate to contact us at farmafternoonscontact@gmail.com